Frequently Asked Questions
SIZE GUIDE
XS - 8
S - 10
M - 12
L - 14
XL - 16
Q What Currency is my transaction process in
A All orders and prices are in New Zealand dollars
Q I have not had an email confirmation for my order?
A Check your 'junk or spam' folders and if it's not there, contact us on info@briarwood.co.nz
Q What is the shipping time to Australia?
A From despatch date it is approximately 3-4 days.
Q What is the returns policy?
A All full-priced product is fully exchangable and refundable. All sale product is able to be exchanged. Refunds are not a possibility. See our shipping & returns page for more detail.
Q Are my credit card details safe?
A We use a secure, PCI compliant third party to handle all payments. We do not process, collect nor store credit card details on our site.